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Difference between revisions of "Frequently asked questions"

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Here is a list of '''frequently asked questions''' ('''FAQ''') about the  
 
Here is a list of '''frequently asked questions''' ('''FAQ''') about the  
[[North American SCRABBLE Players Association]] (NASPA).  Please check
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NASPA.  Please check
 
to see if your question is answered here before you
 
to see if your question is answered here before you
 
[[contact]] us.
 
[[contact]] us.
  
 
== General questions about the Association ==
 
== General questions about the Association ==
# <span class=q>What is NASPA?</span> <br />NASPA is a nonprofit [http://en.wikipedia.org/wiki/501(c)_organization 501(c)(4) corporation] incorporated in Texas. It has an exclusive license from [[Hasbro]] to administer competitive SCRABBLE play in the United States and Canada.
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# <span class=q>What is NASPA?</span> <br />NASPA is a nonprofit [http://en.wikipedia.org/wiki/501(c)_organization 501(c)(4) corporation] incorporated in Texas. We are an association of tournament, club and avid home Scrabble players in North America.
# <span class=q>How many members does NASPA have?</span> <br />The exact number varies from day to day as members join, lapse and re-up. We typically have between 2,000-2,500 active paid members and 4,000 past or lapsed members. Our player database lists another 10,000+ players who have competed before our founding, or in affiliated overseas events. We have estimated another 10,000 players competing in our clubs, where membership and registration is not required, based on ratios of members to nonmembers at selected clubs. The number of annual sales of Scrabble sets in North America is considered proprietary information, but is likely 1~2 million; past surveys have shown that 1 in 3 households has a Scrabble set.
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# <span class=q>How many members does NASPA have?</span> <br />The exact number varies from day to day as members join, lapse and re-up. We typically have between 2,000-2,500 active paid members and 4,000 past or lapsed members. Our player database lists another 10,000+ players who have competed before our founding, or in affiliated overseas events. We have estimated another 10,000 players competing in our clubs, where membership and registration is not required, based on ratios of members to nonmembers at selected clubs.  
# <span class=q>Who is in charge of NASPA? </span><br />NASPA is formally governed by its board of trustees. Day-to-day management is in the hands of its [[Executive Committee]] (EC), which delegates most tasks to its [[Committees]]. Decisions of working committees may be appealed to the [[Advisory Board]] (AB); AB decisions may be appealed to the EC; EC decisions may be appealed to the board of trustees.
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# <span class=q>Who is in charge of NASPA? </span><br />NASPA is formally governed by the [[Board of Trustees]]. Day-to-day management is in the hands of its [[Executive Committee]] (EC), which delegates most tasks to its [[Committees]]. Decisions of working committees may be appealed to the [[Advisory Board]] (AB); AB decisions may be appealed to the EC; EC decisions may be appealed to the Board of Trustees.
 
# <span class=q>Do players have a voice in how NASPA works? </span><br /> Yes. Players who have the time and energy to devote to volunteering for one of NASPA's [[Committees]] can have the most direct impact on our future by helping to develop our policy. Others are encouraged to either contact the committee in charge of their concern, or their [[Advisory Board]] representative for general concerns.
 
# <span class=q>Do players have a voice in how NASPA works? </span><br /> Yes. Players who have the time and energy to devote to volunteering for one of NASPA's [[Committees]] can have the most direct impact on our future by helping to develop our policy. Others are encouraged to either contact the committee in charge of their concern, or their [[Advisory Board]] representative for general concerns.
  
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== [[cross-tables.com]] ==
 
== [[cross-tables.com]] ==
# <span class=q>What is cross-tables.com? </span><br />Cross-tables.com is a partner website developed and maintained by [[Seth Lipkin]], providing a wealth of statistical information about the history of official SCRABBLE play in North America.
+
# <span class=q>What is cross-tables.com? </span><br />Cross-tables.com is a partner website developed and maintained by [[Seth Lipkin]], providing a wealth of statistical information about the history of competitive Scrabble play in North America.
 
# <span class=q>What does it mean when it says "Check with NASPA" next to an unrated player's name in a tournament roster? </span><br />It means that cross-tables.com does not track information about unrated players, and you should use the regular membership tools to verify an unrated player's membership status.
 
# <span class=q>What does it mean when it says "Check with NASPA" next to an unrated player's name in a tournament roster? </span><br />It means that cross-tables.com does not track information about unrated players, and you should use the regular membership tools to verify an unrated player's membership status.
 +
 +
== Equipment ==
 +
#<span class=q>How do I assemble a NASPA round board?</span><br />You can find instructions [https://starboards.co/how-to-assemble-star-boards-pro/ here] from our partner, Star Boards.
 +
#<span class=q>My ZMF-II clock stops when it reaches 00:00 and does not go into overtime. How can I set the clock to show up to 10 minutes of overtime?</span><br />Your NASPA ZMF-II should have come configured for sanctioned Scrabble play. If not, or if you manage to change the settings and aren’t sure how to change them back, click [[ZMF-II instructions | here]] for the instructions you should follow.
 +
#<span class=q>My ZMF-II clock resets to 0:00 in the middle of the game. What can I do to prevent this?</span><br />Make sure that the batteries are snugly installed. We find that batteries vary in dimensions by small amounts and may be loose. Put the batteries in the compartment and roll them with both thumbs. Placing some padding in the compartment can also help to secure the batteries in place.
  
 
== Finance ==
 
== Finance ==
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# <span class=q>Is financial information available for NASPA? </span><br />You may view NASPA's Form 990 on our [[Financial Reports]] page.  
 
# <span class=q>Is financial information available for NASPA? </span><br />You may view NASPA's Form 990 on our [[Financial Reports]] page.  
 
# <span class=q>Are there executive stipends, will the members decide them, and will they be published? </span><br /> NASPA reports its budget in accordance with statutory requirements governing nonprofit corporations. Executive stipends, if any, are determined by the board of trustees. As of 2014, there are no stipends as such, but NASPA is reimbursing some expenses necessary for its operation, and disbursing approximately $2,000 per month in consulting fees.
 
# <span class=q>Are there executive stipends, will the members decide them, and will they be published? </span><br /> NASPA reports its budget in accordance with statutory requirements governing nonprofit corporations. Executive stipends, if any, are determined by the board of trustees. As of 2014, there are no stipends as such, but NASPA is reimbursing some expenses necessary for its operation, and disbursing approximately $2,000 per month in consulting fees.
# <span class=q>When will NASPA start spending its capital reserves?</span><br />While it is important for the organization to maintain reserves for unanticipated liability or expenses, we have already been allocating resources for various publicity activities.  We are proceeding cautiously and will announce additional plans as soon as they are available.
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# <span class=q>When will NASPA start spending its capital reserves?</span><br />It is important for the organization to maintain reserves for unanticipated liability or expenses, such as the COVID-19 moratorium on play. We do, however,  allocate resources for various publicity activities.
 
# <span class=q>Will NASPA spend its capital reserves to subsidize prize pools at major events?</span><br />In general, no, because we believe that this would lead to the very top players being paid better without an increase in overall membership. We would rather spend money on reaching out to a broader group of potential players to encourage them to join the association.
 
# <span class=q>Will NASPA spend its capital reserves to subsidize prize pools at major events?</span><br />In general, no, because we believe that this would lead to the very top players being paid better without an increase in overall membership. We would rather spend money on reaching out to a broader group of potential players to encourage them to join the association.
# <span class=q>Can my tournament sponsors make a charitable donation through NASPA?</span><br />No, we are a 501(c)(4) corporation, not a charity.
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# <span class=q>Can my tournament sponsors make a charitable donation through NASPA?</span><br />No, we are a 501(c)(4) corporation, not a charity. Donations are accepted instead by the [[NASPA Foundation]].
  
 
== Membership ==
 
== Membership ==
 
=== Benefits ===
 
=== Benefits ===
# <span class=q>What do I get with my membership? </span><br />You get access to member-only sections of the website, access to a licensed electronic copy of [[OTCWL2014]] for use in [[NASPA Zyzzyva]], access to the [[NASPA Store]] where you can buy a printed copy of [[OTCWL2014]] and tournament equipment, the right to participate in official [[Tournament|tournaments]], the right to volunteer for or stand for election to our [[committees]], and the right to have your [[club]] and tournament accomplishments officially recognized.
+
# <span class=q>What do I get with my membership? </span><br />You get the right to participate in official [[Tournament|tournaments]], access to member-only sections of the website, access to the [[NASPA Store]] where you can buy a printed [[NASPA Word List]] and tournament equipment, the right to volunteer for or stand for election to our [[committees]], and the right to have your [[club]] and tournament accomplishments officially recognized.
# <span class=q>Do I get a printed membership card? </span><br />We will not mail them out to you, but you can either print your own using our [http://scrabbleplayers.org/cgi-bin/mcard.pl online tool] or ask us at special events like the [[National SCRABBLE Championship]].
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# <span class=q>Do I get a printed membership card? </span><br />We will not mail them out to you, but you can either print your own using our [http://scrabbleplayers.org/cgi-bin/mcard.pl online tool] or ask us in person at [[Championships]].
# <span class=q>Can I buy member-only publications such as the [[OTCWL]] from [http://www.wordgear.com WordGear] as a NASPA member? </span><br /> No, because Word Gear went out of business on July 1, 2013. You can now buy it from the [[NASPA Store]].
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# <span class=q>Can I buy member-only publications such as the [[NASPA Word List]] from [http://www.wordgear.com WordGear] as a NASPA member? </span><br /> No, because Word Gear went out of business on July 1, 2013. You can now buy it from the [[NASPA Store]].
# <span class=q>Are newcomers allowed to attend one open-rated tournament before joining as members? </span><br /> No, but they will have an option to purchase a 6-month trial membership for US$15.
+
# <span class=q>Are newcomers allowed to attend one open-rated tournament before joining as members? </span><br /> No, but they have an option to purchase a 6-month trial membership for US$15.
# <span class=q>What services do you provide to inmates of correctional facilities? </span><br />We regret that we are unable to communicate with or sell products or services to inmates at this time.
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# <span class=q>What services do you provide to inmates of correctional facilities? </span><br />We answer inquiries about NASPA or the game as we do from the public at large.
  
 
=== Joining and renewing ===
 
=== Joining and renewing ===
# <span class=q>How do I buy a NASPA membership? </span><br /> The [[membership]] page says how to pay online using a credit card to activate your membership right away, or submit your data and follow up with a check to have your membership activated when we receive payment.
+
# <span class=q>How do I buy a NASPA membership? </span><br /> The [[membership]] page explains how to pay online using a credit card to activate your membership right away, or submit your data and follow up with a check to have your membership activated when we receive payment.
 
# <span class=q>My credit card is being rejected, but I'm sure it is valid: what should I do? </span><br />As explained on the [[Payment]] page, we do not have control over the format in which our bank expects you to enter your address; please be especially careful about using the standard abbreviation for your state or province, and entering it in the correct box. These are the two most common &ldquo;errors&rdquo;.
 
# <span class=q>My credit card is being rejected, but I'm sure it is valid: what should I do? </span><br />As explained on the [[Payment]] page, we do not have control over the format in which our bank expects you to enter your address; please be especially careful about using the standard abbreviation for your state or province, and entering it in the correct box. These are the two most common &ldquo;errors&rdquo;.
# <span class=q>I'm a tournament director and I need memberships for some players so that my upcoming tournament can be rated. What do I do? </span><br /> Click on the Member Services link in the navigation sidebar, then click on Add New Members in the Director section. Fill out the membership information for your players, then choose &ldquo;Payment with your next tournament&rsquo;s participation fee&rdquo; as your payment option.
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# <span class=q>I'm a tournament director and I need memberships for some players so that my upcoming tournament can be rated. What do I do? </span><br /> Click on the [https://www.scrabbleplayers.org/cgi-bin/services.pl Member Services] link, then click on Add New Members in the Director section. Fill out the membership information for your players, then choose &ldquo;Payment with your next tournament&rsquo;s participation fee&rdquo; as your payment option.
 
# <span class=q>I want to renew my NASPA membership but don't remember my membership ID, what should I do? </span><br />You can enter your name instead of your membership ID in the [http://scrabbleplayers.org/cgi-bin/renew.pl renewal form].
 
# <span class=q>I want to renew my NASPA membership but don't remember my membership ID, what should I do? </span><br />You can enter your name instead of your membership ID in the [http://scrabbleplayers.org/cgi-bin/renew.pl renewal form].
  
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# <span class=q>Do life members in the former NSA get life membership in NASPA? </span><br /> No. The NSA and NASPA are two separate organizations. [[Life membership]] in NASPA costs $20/year of age up to age 80.
 
# <span class=q>Do life members in the former NSA get life membership in NASPA? </span><br /> No. The NSA and NASPA are two separate organizations. [[Life membership]] in NASPA costs $20/year of age up to age 80.
 
# <span class=q>What proof of age do I need to show to obtain [[life membership]]? </span><br />You can send us a copy of government-issued identification showing your date of birth, or show it to any NASPA-certified [[Director]] and ask him/her to attest to us on your behalf.
 
# <span class=q>What proof of age do I need to show to obtain [[life membership]]? </span><br />You can send us a copy of government-issued identification showing your date of birth, or show it to any NASPA-certified [[Director]] and ask him/her to attest to us on your behalf.
 +
 
=== Member profile ===
 
=== Member profile ===
# <span class=q>How do I change my NASPA contact information? </span><br /> Click on the Member Services link in the navigation sidebar, then Edit Profile.
+
# <span class=q>How do I change my NASPA contact information? </span><br /> Click on the [https://www.scrabbleplayers.org/cgi-bin/services.pl Member Services], then Edit Profile. Contact us at [mailto:info@scrabbleplayers.org info@scrabbleplayers.org] if you need to change your name.
# <span class=q>Why did I not receive my [[National SCRABBLE Championship]] prize winnings? </span><br />NSC prizes are paid by check mailed to the address given in your member profile; check to make sure that it&rsquo;s up-to-date.
+
# <span class=q>Why did I not receive my prize winnings or other correspondence? </span><br />NASPA sends mail to the address given in your member profile; check to make sure that it&rsquo;s up-to-date.
 +
 
 
=== Membership numbers and passwords ===
 
=== Membership numbers and passwords ===
 
# <span class=q>What is my membership number (NASPA ID)? </span><br /> You can look it up in the [http://scrabbleplayers.org/cgi-bin/members.pl member database.]
 
# <span class=q>What is my membership number (NASPA ID)? </span><br /> You can look it up in the [http://scrabbleplayers.org/cgi-bin/members.pl member database.]
# <span class=q>I don't have Internet access; will you mail me my membership number? </span><br />If you cannot ask a friend to look up your number, you can [[Contact|call]] us and we will look it up for you.
+
# <span class=q>I don&rsquo;t have Internet access; will you mail me my membership number? </span><br />If you cannot ask a friend to look up your number, you can [[Contact|contact]] us and we will look it up for you.
# <span class=q>Can you send me a password to log onto the membership services section of NASPA? </span><br /> You can access your own password by going to the [http://www.scrabbleplayers.org/cgi-bin/services.pl membership services page], entering your member number and clicking on &ldquo;Email me my password&rdquo;.
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# <span class=q>Can you send me a password to log onto the membership services section of NASPA? </span><br /> You can access your own password by going to the [http://www.scrabbleplayers.org/cgi-bin/services.pl member services page], entering your member number and clicking on &ldquo;Email me my password&rdquo;.
# <span class=q>My current email address is not in the member database, how can I receive my password? </span><br /> Contact the [[Membership Committee]] to have your email address updated in the database.
+
# <span class=q>My current email address is not in the member database. How can I receive my password? </span><br /> Contact us at [mailto:info@scrabbleplayers.org info@scrabbleplayers.org] to receive a password and have your email address updated in the database.
# <span class=q>How do I change my password? </span><br /> Go to the Member Services page, then click on the &ldquo;Change Password&rdquo; button at the bottom of the page.
+
# <span class=q>How do I change my password? </span><br /> Go to the [https://www.scrabbleplayers.org/cgi-bin/services.pl Member Services] page, then click on the &ldquo;Change Password&rdquo; button at the bottom of the page. If you don&rsquo;t remember your password, enter your member number and click on &ldquo;Email me my password&rdquo;.
# <span class=q>Can you set my password to XXXXXX? </span><br /> You can change your password by clicking the &ldquo;Change Password&rdquo; button at the bottom of the Member Services page. If you don&rsquo;t remember your password, enter your member number and click on &ldquo;Email me my password&rdquo;.
+
# <span class=q>I tried entering my NASPA ID and password but keep being told &ldquo;You&rsquo;re trying to connect to an unknown session. Please log on again.&rdquo; </span><br /> We use &ldquo;browser cookies&rdquo; to keep track of sessions at our website. If you see this message and use AOL as your ISP, make sure that you are using Firefox as your browser and not the default AOL browser. Otherwise, make sure that you have cookies enabled in your browser preferences.
# <span class=q>I tried entering my NASPA ID and password but keep being told &ldquo;'re trying to connect to an unknown session. Please log on again.&rdquo; </span><br /> We use &ldquo;browser cookies&rdquo; to keep track of sessions at our website. If you see this message and use AOL as your ISP, make sure that you are using Firefox as your browser and not the default AOL browser. Otherwise, make sure that you have cookies enabled in your browser preferences.
+
 
 +
== [[Championships|NASPA Championships]] ==
 +
# <span class=q>When/where is the next [[North American SCRABBLE Championship|NASPA Championship]]?</span><br />The [[2024 Scrabble Players Championship]] is scheduled to take place in South Bend, IN, from July 20 to 24, 2024.
 +
# <span class=q> Who decides the format of the Scrabble Players Championship (SPC)?</span><br />The NASPA [[Championship Committee]] is charged with organizing and running our annual championship tournament.  The Championship Committee makes hundreds of decisions with respect to the organization of the SPC.  The Championship Committee functions much like the organizers/directors of other NASPA tournaments, choosing a venue, negotiating terms, setting entry fees, establishing division cutoffs, determining pairing format, etc. Major decisions of the Championship Committee are typically reviewed by the [[Advisory Board]].
  
 
== [[National SCRABBLE Association]] ==
 
== [[National SCRABBLE Association]] ==
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== Newsletters ==
 
== Newsletters ==
# <span class=q>Does NASPA have its own newsletter? </span><br /> No, but NASPA has a [[NASPA_Bulletin|bulletin]] which appears periodically and hopes to appear more regularly as time goes on.
+
# <span class=q>Does NASPA have its own newsletter? </span><br /> Yes. The [[IContact |NASPA News]] is published on Thursdays via email.
# <span class=q>Where can I find the NASPA Bulletin? </span><br /> Click on the [[NASPA_Bulletin|Bulletin]] link in the sidebar of any page.
+
# <span class=q>Where can I find the NASPA News? </span><br /> Click [[IContact |here]] to see back issues.
# <span class=q>My friend doesn&rsquo;t have Internet access, but is a NASPA member. How can my friend read the NASPA Bulletin? </span><br /> Although the NASPA Bulletin is protected by copyright, you may print it for your own personal use and for the personal use of other members. Registered directors are encouraged to do so for their players.  
+
# <span class=q>My friend doesn&rsquo;t have Internet access. How can my friend read the NASPA News? </span><br /> You may print it for your own personal use and for the personal use of others. Registered directors are encouraged to do so for their players.  
# <span class=q>I know someone who does not have Internet access and does not go to clubs or tournaments. How can they read the NASPA Bulletin? </span><br /> NASPA is an association for club and tournament players. If a person does not want to attend clubs or tournaments, they will not be interested in the NASPA Bulletin.
+
# <span class=q>Do I need to be a member to get the NASPA News? </span><br />No. You can subscribe to the NASPA News [https://www.scrabbleplayers.org/w/IContact#How_to_Subscribe here].
# <span class=q>When will the next issue of the Bulletin be published? </span><br /> We are working toward a more publication schedule and thank you for your patience.
+
# <span class=q>Is the NASPA Bulletin still published? </span><br /> No. The [[NASPA Bulletin]] was published between 2009 and 2014. You can find back issues [[NASPA Bulletin | here]].
 +
# <span class=q>Why did I not receive [[IContact|NASPA News]]? </span><br />NASPA sends the newsletter and other email correspondence to the address given in your member profile; check to make sure that it&rsquo;s up-to-date. If you told the email service (iContact) that you do not wish to receive email from NASPA, you will need to contact [mailto:support@icontact.com them] to start receiving email again.
  
== [[National SCRABBLE Championship]] ==
+
== Other Scrabble Entities ==
# <span class=q>When/where is the [[2017 North American SCRABBLE Championship]]?</span><br />July 22&ndash;26, with mandatory registration (in person or by proxy) the day before at Hyatt Regency, 601 Loyola Avenue, New Orleans, LA.
+
# <span class=q>Can you help me with a question about a Scrabble Brand game?</span><br/>No, we are not affiliated with the Scrabble trademark owners.
# <span class=q>Who decides the format of the NASC?</span><br />The NASPA [[Championship Committee]] is charged with organizing and running our annual championship tournament.  The Championship Committee makes hundreds of decisions with respect to the organization of the NASC.  The Championship Committee functions much like the organizers/directors of other NASPA tournaments, choosing a venue, negotiating terms, setting entry fees, establishing division cutoffs, determining pairing format, etc.
+
# <span class=q>Can you help me with a question about playing online?</span><br/>Please contact [https://scopely.com/customer-support/ Scopely Customer Service] for information about their Scrabble Go app. For competitive online play, we recommend [https://woogles.io Woogles.io].
 
 
== Other SCRABBLE Entities ==
 
# <span class=q>Can you help me with a question about a SCRABBLE Brand game?</span><br/>Please contact [http://www.hasbro.com/customer-service/ Hasbro Customer Service] directly for assistance.
 
# <span class=q>Can you help me with a question about playing official SCRABBLE online?</span><br/>Please contact [http://help.ea.com/en/contact-us/ Electronic Arts Customer Service] directly for assistance.
 
 
# <span class=q>Can you help me with a question about the [[Official SCRABBLE Players Dictionary]]?</span><br/>Please contact [http://www.merriam-webster.com/contact/index.htm Merriam-Webster Customer Service] directly for assistance.
 
# <span class=q>Can you help me with a question about the [[Official SCRABBLE Players Dictionary]]?</span><br/>Please contact [http://www.merriam-webster.com/contact/index.htm Merriam-Webster Customer Service] directly for assistance.
# <span class=q>I have a product/service/other related to the SCRABBLE brand that I believe the community would very much enjoy.  Can you help me promote it?</span><br/>We appreciate you coming to us with this request.  We admire your ongoing dedication to the SCRABBLE brand, as well as your dedication to the pursuit of related endeavors that others in our community might enjoy.  As much as we'd like to help, due to the licensing agreement that we have signed with Hasbro, we are not permitted to advertise any products that do not specifically belong to Hasbro.  We have only the best wishes that your (product/service/other) is a success.
 
 
== Playing the Game ==
 
# <span class=q>Where can I play SCRABBLE games? </span><br /> You can play the [http://www.hasbro.com/scrabble/en_US/ original game] in person with your friends and family, play [http://www.ea.com/scrabble online with Electronic Arts (EA)], practice for serious competition at our official [[Clubs]] and earn a [[rating]] at our official [[Tournaments]].
 
# <span class=q>What version of EA SCRABBLE does my Apple device support? </span><br /> EA will be making a necessary change to security licenses that will cause SCRABBLE players on Apple devices to be unable to play SCRABBLE versions 3.7.0 and earlier starting September 1, 2016. EA is encouraging all SCRABBLE players on these versions to upgrade to the latest version of the game via the Apple App Store. In order to check what SCRABBLE version you are on, simply go to Options in the Main Screen, tap on About, and scroll to the bottom to see your Version Number.
 
  
 
== Ratings ==
 
== Ratings ==
# <span class=q>Where can I find a list of NASPA members and ratings? </span><br /> Please consult the NASPAWiki article about [[ratings]].
+
# <span class=q>Where can I find a list of NASPA members and ratings? </span><br /> Please consult the [[ratings]] overview.
 
# <span class=q>How are state / province rankings computed?  </span><br /> These ranking lists are updated automatically whenever new ratings are computed after a tournament.
 
# <span class=q>How are state / province rankings computed?  </span><br /> These ranking lists are updated automatically whenever new ratings are computed after a tournament.
# <span class=q>A player is listed in the wrong state.  How can that be corrected?  </span><br /> Each player should be able to log in to the member services as described [[:#Membership_Questions|above]] and update the address in his or her own profile.  The new state will be used the next time the state rankings are computed.
+
# <span class=q>A player is listed in the wrong state.  How can that be corrected?  </span><br /> Each player should be able to log in to [https://www.scrabbleplayers.org/cgi-bin/services.pl Member Services] as described above and update the address in his or her own profile.  The new state will be used the next time the state rankings are computed.
# <span class=q>I haven't played in a tournament in many years, do I have to use my old rating or can I start over? </span><br /> Once you have received a rating, you must use it in your next tournament, no matter how long the time has been.  Players are responsible for notifying the director if they have ever played in a sanctioned tournament and received a rating (and to ensure that the director has their correct rating/name on record).
+
# <span class=q>I haven't played in a tournament in many years; do I have to use my old rating or can I start over? </span><br /> Once you have received a rating, you must use it in your next tournament, no matter how long the time has been.  Players are responsible for notifying the director if they have ever played in a sanctioned tournament and received a rating to ensure that the director has their correct rating/name on record.
 
# <span class=q>I have a [[WESPA]] rating but no NASPA rating; what happens at my first NASPA [[Collins]] tournament?</span><br />Your [[Director]] may at his/her discretion place you in a division based on your WESPA rating, but your initial NASPA rating will be computed as an unrated player.
 
# <span class=q>I have a [[WESPA]] rating but no NASPA rating; what happens at my first NASPA [[Collins]] tournament?</span><br />Your [[Director]] may at his/her discretion place you in a division based on your WESPA rating, but your initial NASPA rating will be computed as an unrated player.
  
Line 91: Line 93:
  
 
== [[Tournaments]] ==
 
== [[Tournaments]] ==
# <span class=q>What do I need to do to play in a sanctioned tournament? </span><br /> Be a member in good standing, satisfy any qualification criteria for the tournament (most have at divisions to accommodate all players), complete an entry form and submit payment to the event organizer.
+
# <span class=q>What do I need to do to play in a sanctioned tournament? </span><br /> Be a member in good standing, satisfy any qualification criteria for the tournament (most have divisions to accommodate all players), complete an entry form and submit payment to the event organizer.
# <span class=q>I want to organize a tournament, what do I need to do?</span><br /> If you are already a [[Directors|Director]], you may contact the [[Tournament Committee]] to submit details for the tournament you wish sanctioned.
+
# <span class=q>I want to organize a tournament; what do I need to do?</span><br /> If you are already a [[Directors|Director]], you may contact the [[tournament listing request |Tournament Committee]] to submit details for the tournament you wish sanctioned.
# <span class=q>Is my sanctioned tournament covered by NASPA&rsquo;s liability insurance policy?</span><br />Yes. See the Directors section of [http://scrabbleplayers.org/cgi-bin/services.pl Member Services], [http://scrabbleplayers.org/cgi-bin/insurance.pl here].
+
# <span class=q>Is my sanctioned tournament covered by NASPA&rsquo;s liability insurance policy?</span><br />Yes. See the Directors section of [http://scrabbleplayers.org/cgi-bin/services.pl Member Services] to download a copy of the [http://scrabbleplayers.org/cgi-bin/insurance.pl certificate].
  
 
== Volunteering ==
 
== Volunteering ==
# <span class=q>How can I help? </span><br />If you would like to volunteer with any of NASPA's activities, thank you! Please contact a member of whichever NASPA [[committee]] interests you to see how your skills can best be put to use, or check our [[Help Wanted]] page. If you have [[suggestions]] that you do not want to help work on, you can still send them to any committee member, but they will get implemented sooner if you can help us.
+
# <span class=q>How can I help? </span><br />If you would like to volunteer with any of NASPA's activities, thank you! Please contact a member of whichever NASPA [[committee]] interests you to see how your skills can best be put to use. If you have [[suggestions]] that you do not want to help work on, you can still send them to any committee member, but they will get implemented sooner if you can help us. You can also submit a [https://docs.google.com/forms/d/1CvfjnaoSFnJmT3p9AzEoesV9YyicDqXJSarQzN4cyNk/edit suggestion] for review by the [[Forward Energy Committee]].
# <span class=q>How do I edit pages on this website? </span><br />If you are a NASPA [[committees|committee]] member, then you may request from [[Web Committee]] a username and password to log onto the website. Do so and follow the instructions for [[editing NASPAWiki]].  If you are not a committee member, please ask one to make your changes.
+
# <span class=q>How do I edit pages on this website? </span><br />If you are a NASPA [[committees|committee]] member, then you may request from the [[Web Committee]] a username and password to log onto the website. Do so and follow the instructions for [[editing NASPAWiki]].  If you are not a committee member, please ask one to make your changes.
  
 
== Words ==
 
== Words ==
# <span class=q> What are all these official word lists?  </span><br /> Any group of players can agree to use a particular word list or dictionary in their games. In officially sanctioned competitive play though, we all use one of a few official word lists designed for use with our game. Unlike regular dictionaries, for example, official word lists list all valid inflections for all listed words. Within NASPA's territory of the United States and Canada, the following word lists are officially recognized: [[SSWL]] for school play, [[OTCWL]] for regular competitive play, and [[CSW]] for international play.
+
# <span class=q> What are all these official word lists?  </span><br /> Any group of players can agree to use a particular word list or dictionary in their games. In officially sanctioned competitive play though, we all use one of a few official word lists designed for use with our game. Unlike regular dictionaries, for example, official word lists list all valid inflections for all listed words. Within NASPA's territory of the United States and Canada, the following word lists are officially recognized: [[NASPA School Word List]] for school play, [[NASPA Word List]] for regular competitive play, and [[CSW]] for international play.
 
=== Word List Contents ===
 
=== Word List Contents ===
 
# <span class=q> Why is (my favorite word) not acceptable?  </span><br /> See [[How lexicons are compiled|how lexicons are compiled]].
 
# <span class=q> Why is (my favorite word) not acceptable?  </span><br /> See [[How lexicons are compiled|how lexicons are compiled]].
# <span class=q> Why is (a common nine-letter word) not in OSPD?  </span><br /> OSPD lists only words of up to eight letters, and their inflections. For longer words, please consult OTCWL, beginning with its 2014 edition.
+
# <span class=q> Why is (a common nine-letter word) not in the [[Official SCRABBLE Players Dictionary]] (OSPD)?  </span><br /> OSPD lists only words of up to eight letters, and their inflections. For longer words, please consult the [[NASPA Word List]] (NWL).
# <span class=q> Why is ZEN not acceptable?  </span><br /> Because none of our source lexica list it spelled without a capital Z.
+
# <span class=q> What's up with DA?  </span><br /> DA was deleted from the playing lexicon as of OSPD3 as a result of a major review of the original research that led to OSPD1; it reentered the lexicon in 2014, because it was listed in one of our new source lexica.
# <span class=q> What's up with DA?  </span><br /> DA was deleted from the playing lexicon as of OSPD3 as a result of a major review of the original research that led to OSPD1; it is reentering the lexicon as of OTCWL2014, because it is listed in one of our new source lexica.
+
# <span class=q> Why is a particular word in [[NWL]] but not in [[OSPD]]?  </span><br /> Although both NWL and OSPD are edited by both NASPA and Merriam-Webster, the publications are edited at different times by different individuals according to different criteria. The commonest causes for a word appearing in NWL but not in OSPD are: being longer than 8 letters, being potentially offensive, being a possible trademark in some jurisdictions, having entered a source lexicon between the editorial deadlines for the two works, or differing editorial opinions concerning ambiguities in source lexica.
# <span class=q> Why is a particular word in [[OTCWL]] but not in [[OSPD]]?  </span><br /> Although both OTCWL and OSPD are edited by both NASPA and Merriam-Webster, the publications are edited at different times by different individuals according to different criteria. The commonest causes for a word appearing in OTCWL but not in OSPD are: being longer than 8 letters, being potentially offensive, being a possible trademark in some jurisdictions, having entered a source lexicon between the editorial deadlines for the two works, or differing editorial opinions concerning ambiguities in source lexica.
 
 
# <span class=q> Can you send me a list of words that are in one lexicon but not in another?  </span><br /> For licensing and copyright reasons no, but you can probably make the list yourself using [[NASPA Zyzzyva]].
 
# <span class=q> Can you send me a list of words that are in one lexicon but not in another?  </span><br /> For licensing and copyright reasons no, but you can probably make the list yourself using [[NASPA Zyzzyva]].
 
=== Word List Purchasing, Publishing, Licensing ===
 
=== Word List Purchasing, Publishing, Licensing ===
# <span class=q> Do I have to be a NASPA member to buy a copy of the Official Tournament and Club Word List?</span><br /> Yes, licensing conditions have always required vendors to confirm association membership status for word list sales.  
+
# <span class=q> Do I have to be a NASPA member to buy a copy of the NASPA Word List?</span><br /> Yes, access to the NASPA Store, the exclusive for NWL, is a benefit of NASPA membership.  
# <span class=q> Where can I buy a copy of the Official Tournament and Club Word List (OTCWL)? </span><br />You can buy it at the [[NASPA Store]] online.
+
# <span class=q> Where can I buy a copy of the [[NASPA Word List]] (NWL)? </span><br />You can buy it at the [[NASPA Store]] online.
# <span class=q> A new [[OSPD]] was released in September 2018. When will the next version of [[OTCWL]] be available? </span><br />It usually takes 3 to 6 months to integrate OSPD changes into the OTCWL. So it will be early in 2019 at the earliest before the new OTCWL goes into effect for NASPA competition. Click [http://www.icontact-archive.com/-eBE1BTTRFaArP3qIeNvGMRx3Zbupp4b?w=4 here] for more information.
 
# <span class=q> Will the next printing of [[OTCWL]] incorporate the published errata from the current edition? </span><br />It will, but it should also include new words yet to be determined.
 
 
# <span class=q> Will the next printing of [[OSPD]] be any different from the current edition? </span><br />That's a question for [[Merriam-Webster]], but in past editions, most new printings within an edition have included minor updates.
 
# <span class=q> Will the next printing of [[OSPD]] be any different from the current edition? </span><br />That's a question for [[Merriam-Webster]], but in past editions, most new printings within an edition have included minor updates.
# <span class=q> When can I use the latest word lists with Quackle, Zarf, Elise, ...?  </span><br /> We are not aware of any plans by the developers of other software to license the current word list.
+
# <span class=q> When can I use the latest word lists with Quackle, Ulu, ...?  </span><br /> Software developers can license the NASPA Word List. Click [[Software |here]] to see a list of licensed applications. If you are a software developer, you can find out about the licensing options [[Licensing |here]].
 
 
== [[World SCRABBLE Championship]] ==
 
# <span class=q>What is the SCRABBLE Champions Tournament?</span><br />Mattel determined in 2013 that it would be inappropriate to continue to sponsor the World SCRABBLE Championship under its traditional name, and renamed it the SCRABBLE Champions Tournament. Many players continue to call it the World SCRABBLE Championship.
 
# <span class=q>What is the WESPA Championship?</span><br />WESPAC is a prestigious world championship organized by [[WESPA]]. Many players continue to call this too the World SCRABBLE Championship.
 
# <span class=q>Is there a World SCRABBLE Championship?</span><br />As of 2016, no one has announced plans to stage an event under this name.
 

Latest revision as of 10:15, 22 April 2024

Here is a list of frequently asked questions (FAQ) about the NASPA. Please check to see if your question is answered here before you contact us.

General questions about the Association

  1. What is NASPA?
    NASPA is a nonprofit 501(c)(4) corporation incorporated in Texas. We are an association of tournament, club and avid home Scrabble players in North America.
  2. How many members does NASPA have?
    The exact number varies from day to day as members join, lapse and re-up. We typically have between 2,000-2,500 active paid members and 4,000 past or lapsed members. Our player database lists another 10,000+ players who have competed before our founding, or in affiliated overseas events. We have estimated another 10,000 players competing in our clubs, where membership and registration is not required, based on ratios of members to nonmembers at selected clubs.
  3. Who is in charge of NASPA?
    NASPA is formally governed by the Board of Trustees. Day-to-day management is in the hands of its Executive Committee (EC), which delegates most tasks to its Committees. Decisions of working committees may be appealed to the Advisory Board (AB); AB decisions may be appealed to the EC; EC decisions may be appealed to the Board of Trustees.
  4. Do players have a voice in how NASPA works?
    Yes. Players who have the time and energy to devote to volunteering for one of NASPA's Committees can have the most direct impact on our future by helping to develop our policy. Others are encouraged to either contact the committee in charge of their concern, or their Advisory Board representative for general concerns.


The rest of our topics are listed alphabetically.

cross-tables.com

  1. What is cross-tables.com?
    Cross-tables.com is a partner website developed and maintained by Seth Lipkin, providing a wealth of statistical information about the history of competitive Scrabble play in North America.
  2. What does it mean when it says "Check with NASPA" next to an unrated player's name in a tournament roster?
    It means that cross-tables.com does not track information about unrated players, and you should use the regular membership tools to verify an unrated player's membership status.

Equipment

  1. How do I assemble a NASPA round board?
    You can find instructions here from our partner, Star Boards.
  2. My ZMF-II clock stops when it reaches 00:00 and does not go into overtime. How can I set the clock to show up to 10 minutes of overtime?
    Your NASPA ZMF-II should have come configured for sanctioned Scrabble play. If not, or if you manage to change the settings and aren’t sure how to change them back, click here for the instructions you should follow.
  3. My ZMF-II clock resets to 0:00 in the middle of the game. What can I do to prevent this?
    Make sure that the batteries are snugly installed. We find that batteries vary in dimensions by small amounts and may be loose. Put the batteries in the compartment and roll them with both thumbs. Placing some padding in the compartment can also help to secure the batteries in place.

Finance

  1. How do I make payments for NASPA?
    Please see our Payment page for a detailed answer to this question.
  2. Is financial information available for NASPA?
    You may view NASPA's Form 990 on our Financial Reports page.
  3. Are there executive stipends, will the members decide them, and will they be published?
    NASPA reports its budget in accordance with statutory requirements governing nonprofit corporations. Executive stipends, if any, are determined by the board of trustees. As of 2014, there are no stipends as such, but NASPA is reimbursing some expenses necessary for its operation, and disbursing approximately $2,000 per month in consulting fees.
  4. When will NASPA start spending its capital reserves?
    It is important for the organization to maintain reserves for unanticipated liability or expenses, such as the COVID-19 moratorium on play. We do, however, allocate resources for various publicity activities.
  5. Will NASPA spend its capital reserves to subsidize prize pools at major events?
    In general, no, because we believe that this would lead to the very top players being paid better without an increase in overall membership. We would rather spend money on reaching out to a broader group of potential players to encourage them to join the association.
  6. Can my tournament sponsors make a charitable donation through NASPA?
    No, we are a 501(c)(4) corporation, not a charity. Donations are accepted instead by the NASPA Foundation.

Membership

Benefits

  1. What do I get with my membership?
    You get the right to participate in official tournaments, access to member-only sections of the website, access to the NASPA Store where you can buy a printed NASPA Word List and tournament equipment, the right to volunteer for or stand for election to our committees, and the right to have your club and tournament accomplishments officially recognized.
  2. Do I get a printed membership card?
    We will not mail them out to you, but you can either print your own using our online tool or ask us in person at Championships.
  3. Can I buy member-only publications such as the NASPA Word List from WordGear as a NASPA member?
    No, because Word Gear went out of business on July 1, 2013. You can now buy it from the NASPA Store.
  4. Are newcomers allowed to attend one open-rated tournament before joining as members?
    No, but they have an option to purchase a 6-month trial membership for US$15.
  5. What services do you provide to inmates of correctional facilities?
    We answer inquiries about NASPA or the game as we do from the public at large.

Joining and renewing

  1. How do I buy a NASPA membership?
    The membership page explains how to pay online using a credit card to activate your membership right away, or submit your data and follow up with a check to have your membership activated when we receive payment.
  2. My credit card is being rejected, but I'm sure it is valid: what should I do?
    As explained on the Payment page, we do not have control over the format in which our bank expects you to enter your address; please be especially careful about using the standard abbreviation for your state or province, and entering it in the correct box. These are the two most common “errors”.
  3. I'm a tournament director and I need memberships for some players so that my upcoming tournament can be rated. What do I do?
    Click on the Member Services link, then click on Add New Members in the Director section. Fill out the membership information for your players, then choose “Payment with your next tournament’s participation fee” as your payment option.
  4. I want to renew my NASPA membership but don't remember my membership ID, what should I do?
    You can enter your name instead of your membership ID in the renewal form.

Life membership

  1. Do life members in the former NSA get life membership in NASPA?
    No. The NSA and NASPA are two separate organizations. Life membership in NASPA costs $20/year of age up to age 80.
  2. What proof of age do I need to show to obtain life membership?
    You can send us a copy of government-issued identification showing your date of birth, or show it to any NASPA-certified Director and ask him/her to attest to us on your behalf.

Member profile

  1. How do I change my NASPA contact information?
    Click on the Member Services, then Edit Profile. Contact us at info@scrabbleplayers.org if you need to change your name.
  2. Why did I not receive my prize winnings or other correspondence?
    NASPA sends mail to the address given in your member profile; check to make sure that it’s up-to-date.

Membership numbers and passwords

  1. What is my membership number (NASPA ID)?
    You can look it up in the member database.
  2. I don’t have Internet access; will you mail me my membership number?
    If you cannot ask a friend to look up your number, you can contact us and we will look it up for you.
  3. Can you send me a password to log onto the membership services section of NASPA?
    You can access your own password by going to the member services page, entering your member number and clicking on “Email me my password”.
  4. My current email address is not in the member database. How can I receive my password?
    Contact us at info@scrabbleplayers.org to receive a password and have your email address updated in the database.
  5. How do I change my password?
    Go to the Member Services page, then click on the “Change Password” button at the bottom of the page. If you don’t remember your password, enter your member number and click on “Email me my password”.
  6. I tried entering my NASPA ID and password but keep being told “You’re trying to connect to an unknown session. Please log on again.”
    We use “browser cookies” to keep track of sessions at our website. If you see this message and use AOL as your ISP, make sure that you are using Firefox as your browser and not the default AOL browser. Otherwise, make sure that you have cookies enabled in your browser preferences.

NASPA Championships

  1. When/where is the next NASPA Championship?
    The 2024 Scrabble Players Championship is scheduled to take place in South Bend, IN, from July 20 to 24, 2024.
  2. Who decides the format of the Scrabble Players Championship (SPC)?
    The NASPA Championship Committee is charged with organizing and running our annual championship tournament. The Championship Committee makes hundreds of decisions with respect to the organization of the SPC. The Championship Committee functions much like the organizers/directors of other NASPA tournaments, choosing a venue, negotiating terms, setting entry fees, establishing division cutoffs, determining pairing format, etc. Major decisions of the Championship Committee are typically reviewed by the Advisory Board.

National SCRABBLE Association

  1. What happened to the NSA?
    It transferred many of its duties to NASPA in 2009, and went out of business in July 2013.
  2. What happened to Word Gear?
    Word Gear is out of business as of July 2013. If you are interested in ordering the official word list, you can do so from the NASPA Store. Other Word Gear products are no longer available, but NASPA is developing its own merchandise, which will be added to the NASPA Store.

Newsletters

  1. Does NASPA have its own newsletter?
    Yes. The NASPA News is published on Thursdays via email.
  2. Where can I find the NASPA News?
    Click here to see back issues.
  3. My friend doesn’t have Internet access. How can my friend read the NASPA News?
    You may print it for your own personal use and for the personal use of others. Registered directors are encouraged to do so for their players.
  4. Do I need to be a member to get the NASPA News?
    No. You can subscribe to the NASPA News here.
  5. Is the NASPA Bulletin still published?
    No. The NASPA Bulletin was published between 2009 and 2014. You can find back issues here.
  6. Why did I not receive NASPA News?
    NASPA sends the newsletter and other email correspondence to the address given in your member profile; check to make sure that it’s up-to-date. If you told the email service (iContact) that you do not wish to receive email from NASPA, you will need to contact them to start receiving email again.

Other Scrabble Entities

  1. Can you help me with a question about a Scrabble Brand game?
    No, we are not affiliated with the Scrabble trademark owners.
  2. Can you help me with a question about playing online?
    Please contact Scopely Customer Service for information about their Scrabble Go app. For competitive online play, we recommend Woogles.io.
  3. Can you help me with a question about the Official SCRABBLE Players Dictionary?
    Please contact Merriam-Webster Customer Service directly for assistance.

Ratings

  1. Where can I find a list of NASPA members and ratings?
    Please consult the ratings overview.
  2. How are state / province rankings computed?
    These ranking lists are updated automatically whenever new ratings are computed after a tournament.
  3. A player is listed in the wrong state. How can that be corrected?
    Each player should be able to log in to Member Services as described above and update the address in his or her own profile. The new state will be used the next time the state rankings are computed.
  4. I haven't played in a tournament in many years; do I have to use my old rating or can I start over?
    Once you have received a rating, you must use it in your next tournament, no matter how long the time has been. Players are responsible for notifying the director if they have ever played in a sanctioned tournament and received a rating to ensure that the director has their correct rating/name on record.
  5. I have a WESPA rating but no NASPA rating; what happens at my first NASPA Collins tournament?
    Your Director may at his/her discretion place you in a division based on your WESPA rating, but your initial NASPA rating will be computed as an unrated player.

Records

  1. I think I have set a new record, who do I tell?
    Read the instructions at the top of our Records page.

Tournaments

  1. What do I need to do to play in a sanctioned tournament?
    Be a member in good standing, satisfy any qualification criteria for the tournament (most have divisions to accommodate all players), complete an entry form and submit payment to the event organizer.
  2. I want to organize a tournament; what do I need to do?
    If you are already a Director, you may contact the Tournament Committee to submit details for the tournament you wish sanctioned.
  3. Is my sanctioned tournament covered by NASPA’s liability insurance policy?
    Yes. See the Directors section of Member Services to download a copy of the certificate.

Volunteering

  1. How can I help?
    If you would like to volunteer with any of NASPA's activities, thank you! Please contact a member of whichever NASPA committee interests you to see how your skills can best be put to use. If you have suggestions that you do not want to help work on, you can still send them to any committee member, but they will get implemented sooner if you can help us. You can also submit a suggestion for review by the Forward Energy Committee.
  2. How do I edit pages on this website?
    If you are a NASPA committee member, then you may request from the Web Committee a username and password to log onto the website. Do so and follow the instructions for editing NASPAWiki. If you are not a committee member, please ask one to make your changes.

Words

  1. What are all these official word lists?
    Any group of players can agree to use a particular word list or dictionary in their games. In officially sanctioned competitive play though, we all use one of a few official word lists designed for use with our game. Unlike regular dictionaries, for example, official word lists list all valid inflections for all listed words. Within NASPA's territory of the United States and Canada, the following word lists are officially recognized: NASPA School Word List for school play, NASPA Word List for regular competitive play, and CSW for international play.

Word List Contents

  1. Why is (my favorite word) not acceptable?
    See how lexicons are compiled.
  2. Why is (a common nine-letter word) not in the Official SCRABBLE Players Dictionary (OSPD)?
    OSPD lists only words of up to eight letters, and their inflections. For longer words, please consult the NASPA Word List (NWL).
  3. What's up with DA?
    DA was deleted from the playing lexicon as of OSPD3 as a result of a major review of the original research that led to OSPD1; it reentered the lexicon in 2014, because it was listed in one of our new source lexica.
  4. Why is a particular word in NWL but not in OSPD?
    Although both NWL and OSPD are edited by both NASPA and Merriam-Webster, the publications are edited at different times by different individuals according to different criteria. The commonest causes for a word appearing in NWL but not in OSPD are: being longer than 8 letters, being potentially offensive, being a possible trademark in some jurisdictions, having entered a source lexicon between the editorial deadlines for the two works, or differing editorial opinions concerning ambiguities in source lexica.
  5. Can you send me a list of words that are in one lexicon but not in another?
    For licensing and copyright reasons no, but you can probably make the list yourself using NASPA Zyzzyva.

Word List Purchasing, Publishing, Licensing

  1. Do I have to be a NASPA member to buy a copy of the NASPA Word List?
    Yes, access to the NASPA Store, the exclusive for NWL, is a benefit of NASPA membership.
  2. Where can I buy a copy of the NASPA Word List (NWL)?
    You can buy it at the NASPA Store online.
  3. Will the next printing of OSPD be any different from the current edition?
    That's a question for Merriam-Webster, but in past editions, most new printings within an edition have included minor updates.
  4. When can I use the latest word lists with Quackle, Ulu, ...?
    Software developers can license the NASPA Word List. Click here to see a list of licensed applications. If you are a software developer, you can find out about the licensing options here.